Have you added the user to the database in the back-end?
Have you given that user full privileges to use the database?
Check all credentials to make sure that's not the problem.
Contact 1and1.
Please provide any more info that you can.
Have you added the user to the database in the back-end?
Have you given that user full privileges to use the database?
Check all credentials to make sure that's not the problem.
Contact 1and1.
Please provide any more info that you can.