@Amanda Erickson and @bsweeting - please see the forum guidelines and then start your own threads here:
http://wordpress.org/support/forum/how-to-and-troubleshooting#postform
@bsweeting - it sounds like your site might be hosted on WordPress.COM? Please see: http://en.support.wordpress.com/com-vs-org/ If it's on .COM, you need to use their forums.